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INTERN
Courses
INTERN
Courses
10 Sections
10 Lessons
3 Weeks
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Module 1
3
1.1
Introduction to CRM
10 Minutes
1.2
MODULE 1 QUIZ – INTRODUCTION TO CRM
15 Minutes
10 Questions
1.3
Introduction to CRM (1–10)
18 Minutes
10 Questions
Module 2
2
2.1
MODULE 2: CRM DASHBOARD OVERVIEW
20 Minutes
2.2
Dashboard Overview (11–20)
15 Minutes
10 Questions
MODULE 3
2
3.1
LEAD MANAGEMENT
30 Minutes
3.2
Lead Management (21–40)
15 Minutes
20 Questions
MODULE 4
2
4.1
CUSTOMER COMMUNICATION MANAGEMENT
25 Minutes
4.2
Communication Management (41–55)
15 Minutes
15 Questions
MODULE 5
2
5.1
TASK MANAGEMENT IN CRM
5.2
Task Management (56–65)
15 Minutes
0 Questions
MODULE 6
1
6.1
SALES FUNNEL & PIPELINE TRACKING
20 Minutes
MODULE 7
1
7.1
CRM DATA ENTRY & DATA CLEANING
30 Minutes
MODULE 8
1
8.1
REPORTING & ANALYTICS
25 Minutes
MODULE 9
1
9.1
CRM FOR UDYAMKART SERVICES
20 Minutes
FINAL ASSESSMENT
1
10.1
ASSESSMENT
Introduction to CRM (1–10)
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